Comfortable rooms, but the customer service was not up to par this time.

the holiday inn offers a fantastic location, close to various restaurants and shops. the indoor pool is beautiful and perfect for relaxing. The front desk staff is super accommodating. i loved that the parking lot is well-lit, which made me feel safe walking my dog at night.

recommend

During my stay at the Holiday Inn Martinsburg, I appreciated the clean, spacious King Room. The friendly staff created a warm atmosphere, enhancing my experience. One drawback was noisy hallways— a bit disruptive. Overall, it was a pleasant visit, especially enjoying the indoor pool.

would come back for sure

Room was spacious with a private bathroom, a refrigerator, and a TV. Air conditioning kept it cool. The indoor pool was clean and perfect for relaxing after a long day. Staff were super nice and made check-in quick. Enjoyed the fitness center too, with good equipment available.

would stay here again

the room had comfy beds, air conditioning, a private bathroom with a shower, and a refrigerator. there’s an indoor swimming pool that’s clean and relaxing. A fitness center for workouts. the staff were super friendly and made check-in a breeze. breakfast was tasty with plenty of options. overall, a solid choice!

We had a fantastic stay with comfy beds and loved the indoor pool and cozy lounge area for some downtime. The breakfast left a little to be desired, but it was still nice to have a warm start before heading out. Overall, I definitely recommend checking this place out, especially if you're traveling with family! 😊

Awesome indoor pool and great workout area! Clean and comfy rooms made our stay enjoyable. Loved the warm ambiance.

Felt cared for, no reason to complain.

i had a great time at the holiday inn. check-in was smooth and the staff were super friendly, especially the waitress at breakfast. my king room was clean, spacious, and well-stocked with comfy beds and pillows. the indoor pool was fantastic for relaxation, and it’s close to chambersburg!

recommend

The room was spacious with two comfortable queen beds, making it great for family stays. The location is convenient, close to essential services and attractions.

The front desk staff seemed less welcoming compared to past experiences.

We had a wonderful stay at Holiday Inn Martinsburg! The room was spacious and clean, with comfy beds and a great ambiance. The indoor pool was a fantastic place to unwind after a long day. The staff was friendly and accommodating, making our experience even better.

Breakfast could be improved.

I truly enjoyed the beautifully decorated rooms and the accessibility options throughout the Holiday Inn Martinsburg. The clean, spacious accommodations made it easy for me, and the indoor pool area was a delightful spot to unwind after a long day.

Wish for clearer signage for senior accessibility features.

The staff provided a warm welcome, making my family feel at home during our stay. Sherry at the bar remembered us and inquired about our family, adding a personal touch that was greatly appreciated.

I found that some amenities were not available during our visit.

Nice staff, Sherry in the bar is great. Fitness center access is concerning.

The indoor heated pool was a surprise hit, way bigger than expected, and perfect for family fun. Loved the ample parking and being so close to everything we needed.

Felt like it was a home away from home, no complaints at all.

The check-in process was smooth, and the staff was very friendly, especially the waitress during breakfast. Our room was clean and spacious, providing a comfortable space after a long day. The indoor pool was a highlight for us, perfect for a bit of relaxation. The location was convenient, making it easy to access local attractions.